Privacy Policy

Effective Date: 11-02-2026

This Privacy Policy describes how Tilma Flooring & Blinds (“Company,” “we,” “us,” or “our”) collects, uses, and protects your information when you visit our website or communicate with us.

Business Information

Tilma Flooring & Blinds

Legal Business Name (DBA):

Tilma Flooring & Blinds

Business Address:

610 Gilbert Ave #28
Menlo Park, CA 94025
United States

Email :

info@tilmabuildingsolutions.com

Phone:

650-249-2924

Phone:

San Jose, Menlo Park, Marin, Sacramento

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name
  • Email address
  • Phone number
  • Address or service location
  • Details related to flooring or window covering services

Any information submitted through contact forms, quote requests, or direct communication

We may also collect non-personal information such as browser type, device information, IP address, and website usage data for analytics and performance purposes.

How We Use Your Information

The information we collect may be used to:

  • Respond to inquiries and service requests
  • Provide estimates, scheduling, and customer support
  • Communicate about services, appointments, or follow-ups
  • Improve our website and customer experience
  • Maintain internal records and operational needs

We do not sell, rent, or share your personal information with third parties for marketing purposes.

SMS Communication Disclosure

If you provide your phone number, you consent to receive SMS or phone communications from Tilma Flooring & Blinds related to:

  • Appointment confirmations
  • Estimates and service updates
  • Follow-up communications
  • Customer support

Message Frequency

Message frequency may vary depending on your interaction with our services.

Message & Data Rates

Message and data rates may apply, depending on your mobile carrier and plan.

Opt-Out Instructions

You may opt out of SMS communications at any time by replying STOP to any message.
For assistance, reply HELP or contact us directly at 650-249-2924 or info@tilmabuildingsolutions.com.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information. While we strive to safeguard your data, no online transmission or storage method is guaranteed to be 100% secure.

Third-Party Services

Our website may use third-party tools such as analytics, hosting providers, or form services to help operate our website and services. These providers are required to maintain the confidentiality and security of your information.

Your Privacy Rights

You may request to:

  • Access the personal information
  • we have about you Update or correct your information
  • Request deletion of your data, where legally permitted

Requests can be made by contacting us using the information below.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

Tilma Flooring & Blinds

📍 610 Gilbert Ave #28, Menlo Park, CA 94025
📧 info@tilmabuildingsolutions.com
📞 650-249-2924